Introduction
Teamwork and ClickUp are two great tools, offering a range of features for teams. But which is the best tool for project management?
What is ClickUp?
ClickUp is an all-in-one project and task management tool with a large number of features. While having project and task management at its core, ClickUp can be configured to suit the workflow of a number of different functions of the organisation. Unlike many of its competitors, ClickUp also includes a whiteboard and real-time communications.
What is Teamwork?
Teamwork is squarely aimed at the project management market, offering project budget management, time tracking, reporting and customer billing. Unlike ClickUp, it doesn’t try and pack in many features, making is a focussed and streamlined application.
Try ClickUp or Teamwork for Free
Pricing
Teamwork | ClickUp |
Individual (Free) up to five users | Free |
Deliver $9.99 | Unlimited $5 |
Grow $17.99 | Business $12 |
Scale (negotiable) | Business Plus $19 |
Enterprise (negotiable) |
Task Management
ClickUp
The big selling point for ClickUp is the different ways that tasks can be viewed. Our article ClickUp Task Views and When to Use Them describes some of these views, and when to use them. Apart from the typical timeline and Kanban views, ClickUp offers a list, calendar, table, MindMap and map view.
Teamwork
All Active Tasks View
Board View
Table View
Dashboard
Workload Planning
ClickUp
ClickUp provides an overview of the team members’ workload through their Workload View. Both team members and admins are able to adjust their capacity through the view – for example if someone knows that they will only be available 50% of a particular day, they can adjust this so that they won’t be assigned tasks that will take them the full day to complete.
The workload can be estimated using estimated time or story points.
Teamwork
Teamwork provides capacity or workload planning per team member based on the task estimates and due date.
Using the workload planner tool, you can see the upcoming load on each team member by project or task to see whether they have too much work or could take on more.
The utilization report shows the utilization of the people in the team – note that aiming for 100% quite often results in lower effectiveness and productivity, so aim for a sustainable level.
Time Management
ClickUp
ClickUp provides time tracking by way of the Time Tracking ClickApp, but it must be enabled by an administrator. Once enabled, the ClickApp users can track and report on their time through ClickApp.
The features facilitates time tracking through the time track app, making it useful for tracking both time and budget. Some advanced options such as labelling the time reported, or marking the time as billable, are only available on the Business Plan.
Time management functions help users manage their priorities in ClickApp. Examples of time management functions available in ClickUp are:
- Set start and end dates for tasks, and set time estimates
- Dependencies
- Milestones and goals
- Multiple views of tasks to suit your team and way of working
- Reminders and alerts
Teamwork
Logging time in Teamwork is similar to ClickUp, with the functionality to use a built-in timer, or to log time retrospectively by task.
Budget
ClickUp
ClickUp offers the basic features for tracking the budget for a project or department by tracking the time used for each task. The time used to complete tasks is then reported on and tracked using reports and dashboards. You can also use calculate fields to calculate values in a similar way to Excel to help you with your tracking of spending and budgeting.
ClickUp also allow you to track payments, and be notified when they are due.
Teamwork
Teamwork allows you to set a project budget that is one-time or recurring (e.g. a monthly budget), and whether all time used is included, or only billable time is included in the budget calculation.
Teamwork is great because you can set a billable rate per team member, making budgeting, reporting and billing more granular and configurable.
Customer Management and Billing
ClickUp
ClickUp provides the ability to report on time used on the tasks, which can then be used to create an invoice for the customer.
Teamwork
Teamwork provides the functionality to create invoices which can then be exported to your accounting system such as QuickBooks or FreshBooks.
Collaboration
Internal Collaboration
ClickUp
ClickUp comes with built-in real-time chat out of the box. You can also comment on tasks and tag other team members.
Teamwork
Real-time chat is an add-on for Teamwork, and you need to pay an additional fee for the feature. You can also communicate via comments on tasks, by selecting the team members that should be notified about your comment.
Collaboration with Customers
ClickUp
ClickUp’s approach to collaboration with customers is a little different from Teamwork, opting for customer-viewable statuses, and customer assigned comments (to request customer approval).
Teamwork
External companies and contractors can be added to Teamwork as collaborators for free.
Create forms for customers to complete the details for their requirements. Teamwork will create a task once the form is completed.
Automation
ClickUp
Automation is achieved through using triggers (when something happens, like a change of status to a task), actions (what should happen when the status is changed), and conditions (when the task status is changed to particular status). Automations can be integrated with external tools.
Teamwork
Teamwork also supports the automation of simple tasks through the use of triggers that are activated when something changes (e.g. when the status of a task changes) or time based, set by date and time.
Integrations
ClickUp
ClickUp integrates with other tools through their own native integrations, and through Zapier.
Native integrations include GitHub and GitLab, Toggl, Figma, Loom and BitBucket. Zapier integration offers hundreds of integration possibilities. ClickUp has also developed an API, so other services can use the API to integrate with ClickUp.
Teamwork
Teamwork integrates with other tools through its own native integration, integrating with services such as FreshBooks, QuickBooks and HubSpot, and through Zapier and Make.com, which can then integrate with many other services.
Which is Better for Project Management, ClickUp or Teamwork?
Although it is a tough decision to decide which is the better product for project management, Teamwork edges ClickUp, due to its simplicity and ease of use, plus features for customer collaboration, budgeting and capacity management which will take some of the pain away from teams and project managers. ClickUp is still a fantastic, versatile product, and it might suit other organisations who want features such as integrated chat, multiple views for tasks, and the built in whiteboard.